
Most frequent questions and answers
Everything is shipped from Mainland China.
Every leather watch band is custom handmade (Made to Order). Please allow us 1-2 weeks to get it made. Once ready, Flat Rate shipping takes about 2-3 weeks to deliver. FedEx shipping takes about 7-10 days to deliver. For more information please check ‘shipping & delivery‘
We only have a limited selection of in-stock straps available. They require no production time and will be shipped to you immediately after purchase. All other straps are handcrafted to order and take about 1–2 weeks to produce.
We don’t limit our custom straps to the brands shown in our store. If you have a watch from another brand, we can make a custom strap for it as well — please contact us.
First, please check the ‘Watch Strap Size Guide‘
Second, If you still don’t know yet, please send us a photo of your watch and buckle. Our professional customer service will help you confirm the lug size.
When you place the order, please choose the custom lug size or custom color.
Then, enter your customization details in the “Customization Requirements” section.